What is VAT Exemption?

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How Disability and Long-Term Illness are Defined for VAT Purposes

If you meet any of the below conditions, you are considered disabled and/or long-term sick for VAT exemption purposes.

  • You have a physical or mental impairment with a long-term and substantial adverse effect upon your ability to carry out everyday activities.
  • You have a terminal illness
  • You have a condition that the medical profession treats as a chronic sickness e.g. diabetes.

If you have a physical or mental impairment, the scheme also covers the installation of products, repairs or maintenance and spare parts or accessories, and is intended to reduce the price of the products and services that you may need because of your disability.

Which products are eligible for VAT Exemption?

Products are eligible for VAT relief that have been designed or adapted specifically for a disability. So, as long as your disability or long-term illness qualifies under the scheme, you don’t have to pay VAT on these Products.

The Products that do not qualify for Vat exemption will be high-lighted with the following:

Please note this product is not available for VAT exemption

Website Exemption from VAT can then be claimed by completing the VAT Exemption Eligibility Details section within your basket on check out.

In store, the VAT Exemption Form can be completed at the till.

If you are in any way in doubt as to your rights under the legislation please consult VAT Notice 701/7, Reliefs for Disabled People, or, contact the HMRC Charities / Disabled Relief from VAT Helpline on 0845 302 0203.