“My scooter Colt Pride Pursuit went for service yesterday (28/5/25) also had a problem with the handbrake so was kept overnight, I collected this morning as arranged by telephone and was pleasantly pleased with the service and other work carried out. This is a massive thank you to all the staff totally professional and always looks after the customers’ requirements 10/10. Thank you especially Gary, Mitchell and not forgetting Danni whose constant updates were brilliant. Thank you, all the staff. Keep up the good work. Brian (Lyneham)”
May 2025: Servicing & Engineering
“We visited the store today and had the pleasure of dealing with Kirsty. She is a credit to the company. Extremely knowledgeable and helpful as well as being honest. It was a pleasure doing business with her and getting the right wheelchair for my mum. Thank you”
April 2025: Swindon Store
“Came to Marlborough for the day but not great at getting around I hired a scooter from the store Linda & Debs were very helpful and friendly. I would tell all my friends to pop in as they were great!”
May 2025: Marlborough Store
Fantastic service , Really helpful kind lady in the shop who went above and beyond to help me , she really helped me out of my predicament of getting a bed super quick. The delivered quickly and put it together the we’re very pleasant. Thank you all so much, it’s really appreciated, especially when there’s a lot of stress in our current situation we have. Kind regards 😊
June 2025: Swindon Store
Amazing service. We hired a mobility scooter today and Carol was fantastic, she made you feel very welcome and like you’d known her for years. She even helped out with an issue she spotted with a walking stick without it even being mentioned. So genuinely kind. Although Bourton-on-the-water itself has made us want to come back Carol is also another reason to come back as the whole experience hiring the scooter was brilliant. Thanks Carol.
March 2025: Bourton on The Water Store
“Great service and friendly staff. Thanks for your help.”
June 2025: Wroughton Store
“Excellent service. Delivered a chair (from the shop floor) the next day. Fantastic friendly and kind staff. Definitely recommend. ”
A year ago: Marlborough Store
“Given good advice on a rollator which turned out to have a design fault. This was dealt with immediately with apologies for what was not their fault. Replacement is very good.”
May 2025: Wroughton Store
